OUR PROCESS

Simple From Start
To Finish.

Renting totes from Indy Tote Co. is straightforward. Here is exactly what happens from the moment you order to the moment we pick everything up.

THE CUSTOMER JOURNEY

Your Move, Step by Step.

Choose your package, pick your delivery date, and check out in minutes. You will receive a confirmation with all the details.

On your scheduled date, we drop off clean totes and a professional dolly right at your home — no trip to a store, no assembly required.

Totes stack neatly, lids snap on without tape, and each one holds up to 65 lbs. Load them up whenever you are ready.

Roll stacked totes on the included dolly. Fewer trips, less strain, and nothing falling apart mid-move.

Once you are settled, empty the totes and leave them out. No breaking down boxes, no recycling run.

Schedule your pickup and we come collect the totes and dolly. You are done — no drop-off trip, no hassle.

BEHIND THE SCENES

Before any tote reaches your door, it goes through our cleaning and inspection routine. Every rental is ready to use the moment it arrives.

Each tote is wiped down and disinfected between every rental so you are always starting fresh.

Lids, handles, and walls are checked before every delivery. Anything that does not meet our standard gets pulled from rotation.

Totes are counted, stacked, and loaded onto our truck so your order arrives complete and ready to go.

We confirm your delivery window in advance and show up on time — because your move day has enough moving parts already.

Pick your package and we will handle the rest.